Shipping policy
Shipping Information 🚚
📦 Shipping Costs
Australia: Flat rate of AUD $10 per order, with free shipping on all orders over $100.
International: Shipping costs are calculated based on your location at checkout.
⏱️ Estimated Delivery Times
Australia: Orders are dispatched within 1–2 business days and typically arrive within 3–5 business days. Some deliveries may take up to 7 business days due to network delays.
International: Orders are processed within 1–2 business days and may take up to 14 business days depending on your location and local customs.
🔍 Tracking Your Order
You'll receive a tracking number by email as soon as your order is dispatched. If you haven't received it, contact us at support@tweakmeonline.com.
📫 Delivery Instructions
We ship with Authority to Leave. If you have special delivery instructions, please add them at checkout. Make sure your address is attended during business hours, as we're unable to deliver to PO Boxes.
🌍 Customs, Duties & Taxes
If you're ordering from outside Australia, your parcel may be subject to import duties, taxes, or customs charges. These are not included in your order total and are your responsibility. Please check with your local customs office for details.
